OUR VISION …
is to consistently provide an outstanding level of person-centred care to all those using our service, which can be seen in their exceptional quality of life. Our vision, mission and values apply to all people.

OUR MISSION …
is to ensure we uphold everyone’s human rights.
is to provide a person-centred care service, which reflects the individuality of everyone using the service.
is to ensure that each recipient’s wellbeing needs are met.

is to ensure that we maintain a highly qualified and professional team of staff who will work in partnership with other organisations and people.
is to create an environment which people regard as ‘home.’

is to continuously review and improve the quality of the service.
is to be proactive, innovative and creative.
is to learn when things go wrong.

OUR VALUES
We are guided by and uphold the ‘core’ values and principles of: dignity, respect, privacy, rights, self-determination and choice, inclusion, trust, independence, empathy, commitment, courage, competence, care, communication and compassion.

We recognise and uphold that everyone is and has a right to be different. We have an inherent belief in human rights. We will not tolerate discrimination. We support equality and diversity – which is reflected in our positive approach to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.